We take great pride in what we do and we hold ourselves to the highest standards in delivering safe, clean, reliable and affordable drinking water to the people we serve. Each year, we provide customers with a water quality report for their area. 

Find your water quality report:


Illinois American Water Invests Over $3.7 Million in Alton District Wastewater System  arrow

Tuesday, August 11, 2020
Dateline City: ALTON, Ill. ALTON, Ill.--(BUSINESS WIRE)--In June 2019, Illinois American Wate... Read More

Boil Water Order LIFTED in Village of Glasford; Critical Maintenance at Water Treatment Plant Completed arrow

Friday, July 24, 2020
Glasford, Ill. (July 23, 2020) – Illinois American Water has completed critical maintenance at its Glasford Water Treatment Plant and lifted the... Read More

Wise Water Use arrow

We are all responsible for helping to protect our water supply and to make sure it is available for future generations. There are many ways you can help by using water wisely. Read more.

Environmental Grant Program arrow

Our commitment to protecting the environment runs deep and we’re proud to support the efforts of local organizations that share our vision.

Welcome to Illinois American Water! We’re here to help and to provide you with important information about your service. Read more.

Water Learning Centerarrow

Water reaches far into our every day lives, even farther than we realize. Our Water Learning Center provides helpful and interesting information about the industry, the treatment process and ways you can help protect our water supply.

The Value of Water

Water is very easily taken for granted, but no other resource is as necessary. Read more about its critical importance to our lives here. Learn more.

The Water Cycle

Where does the water we drink and cook with come from? The water cycle is in constant motion and flows through its process. Read more about the changes it undergoes every minute of every day here. Learn more.