Safe Water  is a Shared Responsibility

  The treated water American Water delivers to you meets all federal and state standards for drinking water. It is disinfected but not sterile. Once the water enters a home or businesses’ plumbing, a different environment exists where the disinfectant can dissipate and the plumbing becomes vulnerable to the growth of bacteria. Legionella is a type of bacteria that’s responsible for 66% of waterborne outbreaks, says the Centers for Disease Control and Prevention (CDC). American Water takes water quality very seriously and wants you to have the necessary information so that you can maintain your plumbing to protect water quality from bacteria like Legionella.

There are actions that you can take to protect the water in your plumbing system. This information has been organized based on four types of buildings:

Follow the links to your type of building and learn about steps that you can take to manage your plumbing system. For some steps it is recommended that a qualified plumber or professional be contacted. Where possible, links have been provided to national agencies like the US Environmental Protection Agency (EPA), the Centers for Disease Control and Prevention (CDC), the Occupational Safety and Health Agency (OSHA) and other reputable associations and agencies.  

American Water's Shared Responsibility


  The information provided on this site is based on publicly-available data and American Water does not guarantee the accuracy of this information on this site or of the information provided on the third party sites linked within.  This information, or reference to any devices or services is not intended for any commercial, legal or other use. The materials and information contained in this site are provided “as is” and without warranty of any kind.